Martin Schaefer
Head of Medical Administration and Process Management
Martin Schaefer joined The Kusnacht Practice as Practice Manager in April 2021, before becoming Medical Operations Manager & Head of Process Management in April 2022. His main duties entail the ongoing collaboration with the Chief Medical Officer and the Chief Operating Officer, the development and execution of process-oriented procedures in the medical department, and the development and fostering of cooperation with external partners.
Originally from Frankfurt, Germany, Martin visited the Hotel School in Montreux, Switzerland and consequently started his professional career in the hospitality industry. After professional stints in Paris as well as the U.S., Martin moved to Zurich. Having worked at the renowned Dolder Grand Hotel for five years, Martin switched to healthcare and joined Swiss Medical Network, where he held the position of Head of International Medical Coordination. Implementing his service minded and customer focused attitude to cater to international clients, Martin has helped develop the international office to a leading destination for medical travellers in Switzerland.
Apart from his Higher Diploma in Hotel Management, Martin also holds an MBA from the University of Strathclyde Business School.
Martin is fluent in German, English and French.
Martin Schaefer joined The Kusnacht Practice as Practice Manager in April 2021, before becoming Medical Operations Manager & Head of Process Management in April 2022. His main duties entail the ongoing collaboration with the Chief Medical Officer and the Chief Operating Officer, the development and execution of process-oriented procedures in the medical department, and the development and fostering of cooperation with external partners.
Originally from Frankfurt, Germany, Martin visited the Hotel School in Montreux, Switzerland and consequently started his professional career in the hospitality industry. After professional stints in Paris as well as the U.S., Martin moved to Zurich. Having worked at the renowned Dolder Grand Hotel for five years, Martin switched to healthcare and joined Swiss Medical Network, where he held the position of Head of International Medical Coordination. Implementing his service minded and customer focused attitude to cater to international clients, Martin has helped develop the international office to a leading destination for medical travellers in Switzerland.
Apart from his Higher Diploma in Hotel Management, Martin also holds an MBA from the University of Strathclyde Business School.
Martin is fluent in German, English and French.